Businesses face challenges such as handling intricate products, troubleshooting technical issues, and training new operators. Traditional methods often fall short in agility and interactivity, relying on printed manuals and standard content that quickly become obsolete.

Axele on-the-job, a SaaS solution created by Axians Belgium, is an integrated platform designed to facilitate instant access, sharing, and retention of essential knowledge through visual lessons and digital instructions. It ultimately optimizes operations and empowers the workforce.

Axele on-the-job simplifies the e-learning experience by being user-friendly for both the user and the content creator. Through its intuitive interface, users can effortlessly navigate through tasks, guided by step-by-step instructions and interactive features. For content creators, Axele on-the-job transforms content creation into a streamlined process, requiring minimal effort and time. This dual approach ensures that while users enjoy an intuitive learning experience, content creators can efficiently produce high-quality digital guidance, all without the complexities of knowledge management.

Whether it’s assembling a product, troubleshooting machinery, or training new employees, this solution provides tailored guidance to the user’s needs. Axele on-the-job offers a suite of features and benefits designed to streamline operations and enhance productivity. These benefits can be consolidated into four primary classifications:

  • Interactive Guidance: Axele on-the-job allows users to follow interactive paths, tailoring instructions based on user responses. This dynamic approach enables the digital replication of human analytical troubleshooting processes.
  • Versatility: From product installations and operator training to inspections, the application caters to a wide range of applications across industries. Its adaptability makes it an asset for businesses seeking to optimize various processes.
  • Data Storage and Analysis: This digital guide seamlessly stores data inputs, providing valuable insights for post-consultation analysis. This feature enhances decision-making, facilitates continuous improvement within organizations, and supports the creations of inspection reports and auditing processes.
  • Collaborative Learning: Experienced operators can share their knowledge and expertise with new employees through this training platform. This collaborative approach fosters a culture of learning and development within the organization.

AQUALEX, known for its innovative drinking water systems and designer taps, has been leveraging Axele on-the-job to streamline their production processes. Given the diverse range of products, step-by-step guidance and standard work instructions are essential for maintaining high productivity and quality.

“AQUALEX has been very satisfied with Axele on-the-job. They’re now expanding its use as a communication platform for their customers. By documenting FAQs with photos and videos within the tool, AQUALEX aims to enhance customer support, ensuring better guidance for product use and maintenance post-purchase”, explains Jef De Clerck, sales engineer at Axians Belgium.

Today, Axele on-the-job is used in different fields like manufacturing, plant hire, DIY, and healthcare. The application trains operators, maintains equipment, creates product manuals, and gives clear instructions.

By combining interactive guidance with advanced data analysis capabilities, Axele on-the-job empowers organizations to enhance operational processes, facilitate knowledge sharing, and integrate new people into businesses. Axians’ continuous open channel for customer feedback leads to ongoing product enhancements, ensuring that Axele on-the-job remains effective across various sectors by providing tailored solutions for diverse business needs.